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Nitesh: Hi, my name is Nitesh. How may I help you?
2408430117: Hello, my account was hacked. Old e-mail address: grayssson@gmail.com
The new e-mail address: gerkline@yahoo.com
Old EA ID: Salerner
On the account was a game Battlefield: Bad Company 2.
Nitesh: May I know the exact issue you are facing?
2408430117: Can I somehow return the account without knowing the address and password? Or transfer the game to another account?
Nitesh: Please let me know the game cd key.
File attachment upload has started.
The file 1267451_h3241f2093g4704x2597a4718m406j3591.JPG (69.24KB) was received.
Nitesh: I have found that your game is now on  this "gerkline@yahoo.com" account.
2408430117: You can transfer the game to another account?
Nitesh: Please let me know the date of birth mentioned on this account "gerkline@yahoo.com'.
2408430117: I do not know. This is not my email.
Nitesh: I am sorry but without the verification I won't be able to transfer the game to another account.
2408430117: The hacker hacked my account, changed my email and password. Can I somehow restore my account?
Nitesh: I am sorry but without the verification we won't make any changes to accounts.
2408430117: How else can i confirm?
Nitesh: Please verify me the date of birth.
2408430117: Can I confirm as something else?
Nitesh: I am sorry but we only consider the date of birth for verification.
2408430117: Okay, thanks for help...
Nitesh: Thank you for contacting me at Electronic Arts.
Have a nice day!